Last Updated: September 19, 2026
1. Acceptance of Terms
By creating an account or accessing services, you acknowledge agreement to these Terms of Service and the Privacy Policy. Non-agreement means no service access.
2. Description of Service
Holistically Simple operates as a Private Membership Association offering unified CRM, marketing automation, website builder tools, the SCALE Framework (Systemize, Curriculum, Automate, Leverage, Elevate), private community access, educational resources, and tiered support services.
3. Membership Tiers & Billing
3.1 Platforms & Offerings
Software Platforms ("Run It"):
- AcadevoFit (Studio): $497 one-time or $149/month
- Acadevo Martial Arts Pro (Academy): from $97/location/month
- Power Portal (Clinic): Enterprise HIPAA-compliant license
Consulting Partnerships ("Scale It"):
- PMA Membership: $97/month
- Foundation Operator: $497/month
- Accelerator Cohort: $1,297/month (application required)
- Inner Circle: $3,497/month (application and interview required)
3.2 Billing Terms
Monthly recurring billing occurs unless specified otherwise. Members authorize charges at each cycle start. Major credit cards and ACH transfers (Enterprise only) accepted. Auto-renewal continues unless canceled 24 hours before next billing date. Failed payments trigger up to 3 retry attempts; access suspends after failures. Pricing modifications require 30-day advance notice.
3.3 Refund Policy
7-Day Money-Back Guarantee, no questions asked. If you are a new subscriber and you are not satisfied for any reason, you may request a full refund of your first subscription payment within seven (7) calendar days of the date of that payment. You do not need to give a reason.
How to request a refund. Email assist@holisticallysimple.com or call +1 (757) 573-9818 from the contact details on your account within the 7-day period and state that you are requesting a refund. We may ask only for the information needed to locate your account and payment.
How refunds are paid. Approved refunds are issued to the original payment method. We process refunds promptly, normally within five (5) business days of your request; your bank or card issuer may take a further five (5) to ten (10) business days to post the credit. We do not issue refunds in cash, by check, or to a different card or account.
What the guarantee covers. The guarantee applies once per customer, to the first payment of a new subscription (monthly or yearly). It does not apply to renewal payments, to a subscription restarted after an earlier refund or cancellation, to plan upgrades made after the 7-day period, or to usage-based charges already consumed, including communications credit top-ups, text messages, call minutes, AI credits and third-party fees passed through at cost.
After the 7-day period. Subscription payments are non-refundable once the 7-day period has passed, and renewal payments are non-refundable once processed. You may cancel at any time under Section 3.4; cancelling stops future billing and you keep access through the end of the period you have already paid for. We do not provide prorated or partial refunds for unused time.
Effect of a refund. When a refund is issued your subscription ends and access to the platform closes. Please export any data you wish to keep before requesting a refund.
Chargebacks and abuse. Please contact us before disputing a charge with your bank; we will resolve a valid refund request faster than a dispute can. We may decline a refund, and may suspend an account, where we reasonably find fraud, abuse of this guarantee (including repeated sign-ups to obtain refunds) or a breach of these Terms.
Billing errors and your legal rights. If you believe you were charged in error, tell us within sixty (60) days of the charge and we will investigate and correct any error. Nothing in this policy limits any right to a refund or cancellation that applies to you under the law of your place of residence and that cannot be waived by contract.
3.4 Cancellation
Cancel through dashboard or by contacting support@holisticallysimple.com. Termination takes effect at billing period end. Access continues through that date. Unused time receives no partial refunds.
4. Account Responsibilities
4.1 Account Security
Members maintain credential confidentiality, are responsible for all account activity, and must report unauthorized access immediately.
4.2 Eligibility
Users must be at least 18, operate legitimate businesses, provide accurate registration information, and comply with applicable laws.
4.3 Prohibited Uses
Members cannot share credentials, engage in illegal activities, distribute spam or malware, scrape member data, reverse engineer source code, resell services without authorization, impersonate others, or interfere with platform functioning.
5. Intellectual Property Rights
5.1 Our Intellectual Property
All platform content, frameworks, software, designs, logos, and trademarks belong to Holistically Simple or licensors. Reproduction, public display, trademark use, or ownership claims are prohibited without written permission.
5.2 Limited License
Members receive a non-exclusive, non-transferable, revocable license to access and use the platform solely for personal business purposes during active membership. This license terminates immediately upon cancellation.
5.3 Your Content
Members retain ownership of uploaded content and data. By uploading, they grant Holistically Simple a limited license to host, store, process, and display content. Members warrant ownership and non-violation of third-party rights.
6. Community Guidelines
Community members must be respectful, authentic, collaborative, responsible, and protective of privacy. Violations may result in warnings, suspension, or permanent removal from the community without refund.
7. Data & Privacy
The Privacy Policy governs data handling. Holistically Simple collects only necessary data, doesn't sell customer data, uses industry-standard security, and allows data export or deletion requests (subject to legal retention requirements).
8. Third-Party Integrations
Third-party service use follows their respective terms. Holistically Simple isn't responsible for third-party availability, functionality, security, breaches, or terms changes.
9. Mobile Messaging Terms
Holistically Simple's text messaging program is "Holistically Simple text messages." Messaging is opt-in only: you receive texts from us only after checking the SMS consent box on one of our forms. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help, or email support@holisticallysimple.com. Carriers are not liable for delayed or undelivered messages. Opting in to text messages is not a condition of purchase. See our Privacy Policy for how we handle your phone number and consent.
10. AI Assistants
Our website chat and our phone and email receptionist use AI. Their answers may be wrong; nothing they say is professional or legal advice, and it does not modify these Terms. Conversations with them may be reviewed by our staff.
11. Disclaimers & Limitations of Liability
11.1 No Guarantees
While we provide strategic frameworks, tools, and community support, we make NO GUARANTEES regarding specific business outcomes, revenue increases, or results. Success depends on member effort, market conditions, and execution. Testimonials represent individual experiences.
11.2 "As-Is" Service
Services are provided "AS IS" and "AS AVAILABLE" without warranties regarding merchantability, fitness, non-infringement, uninterrupted operation, or content accuracy.
11.3 Limitation of Liability
Holistically Simple isn't liable for indirect, incidental, consequential, or punitive damages; profit or data loss; service interruptions; third-party actions; or decisions based on platform information. Maximum liability equals amounts paid in preceding 12 months.
12. Indemnification
Members indemnify Holistically Simple from claims arising from their platform use, Terms violations, third-party rights violations, uploaded content, or business activities conducted through the platform.
13. Termination
13.1 Termination by You
Members can cancel anytime through the dashboard or support contact, effective at billing period end.
13.2 Termination by Us
Holistically Simple may immediately suspend or terminate accounts for Terms violations, fraudulent activities, repeated payment failures, abuse toward staff or members, or legal requirements—without notice or refund.
13.3 Effect of Termination
Termination revokes platform and community access, terminates resource availability, requires cessation of Holistically Simple material use, and results in data retention per privacy policy. No refunds apply for unused time (except Section 3.3).
14. Dispute Resolution
14.1 Informal Resolution
Parties must attempt informal resolution by contacting support@holisticallysimple.com before filing legal claims.
14.2 Binding Arbitration
Disputes are resolved through binding arbitration by a neutral arbitrator following American Arbitration Association rules, except where prohibited.
14.3 Class Action Waiver
Members waive class action and class-wide arbitration rights, agreeing to individual dispute resolution only.
14.4 Governing Law
Terms are governed by Commonwealth of Virginia law without conflict-of-law regard.
15. Changes to Terms
Holistically Simple reserves modification rights. The "Last Updated" date updates with changes. Material changes trigger email or platform notifications. Continued service use after changes constitutes acceptance. Disagreement requires cancellation before changes take effect.
16. Miscellaneous
16.1 Entire Agreement
These Terms, Privacy Policy, and Membership Agreement comprise the entire agreement between parties.
16.2 Severability
Invalid provisions don't affect remaining Terms enforceability.
16.3 Waiver
Non-enforcement of any right doesn't constitute waiver.
16.4 Assignment
Members cannot assign memberships without written consent. Holistically Simple may assign without restriction.
16.5 Force Majeure
Holistically Simple isn't liable for performance failures due to uncontrollable circumstances including natural disasters, war, pandemics, or government actions.
Contact Information
- Email: support@holisticallysimple.com
- Phone: +1 (757) 573-9818
- Address: 4701 Shore Dr, Ste. #103-440, Virginia Beach, VA 23455